return and refund policy

Return and Refund Policy

Thank you for shopping with us. We strive to provide high-quality wholesale blank products to meet your business needs. Please review our return and refund policy outlined below:

1. No Returns on Wholesale Blank Products
   • Due to the nature of our business, we do not accept returns on wholesale blank products. All sales are final. We encourage our customers to carefully review their orders before completing their purchase.
2. Exchange Policy for Damaged Products
   • We only accept exchanges for products that are damaged. If you receive a damaged item, please follow these steps to process your exchange:
     1. Report the Damage: Notify us within 7 days of receiving the damaged product by contacting our customer service team at [customer service email] with your order number, a description of the damage, and photographs of the damaged item.
     2. Exchange Approval: Once your claim is reviewed and approved, we will provide instructions for returning the damaged item.
     3. Return Shipping: You are responsible for the return shipping costs. Please ensure the item is securely packaged to prevent further damage during transit.
     4. Replacement Product: After we receive the damaged item, we will process your exchange and send a replacement product at no additional cost.
3. Non-Returnable Items
   • Please note that only items that are damaged upon receipt are eligible for exchange. We do not accept returns or exchanges for products that have been used, altered, or show signs of wear and tear.
4. Contact Information
   • For any questions or concerns regarding our return and refund policy, please contact our customer service team at info@tiacreation.com or call us at +91 84600 84630. We are here to assist you and ensure your satisfaction.

We appreciate your understanding and cooperation.